Buy & Store Program Terms and Conditions

Welcome to the Terms and Conditions ("Terms") for the Wine.com Buy & Store Program ("Buy & Store"). These Terms are between you and Wine.com, Inc., and/or its affiliates ("Wine.com"), and govern our respective rights and obligations. Please note that your use of the Wine.com website, mobile application, and Buy & Store Program are also governed by our Terms of Service and Privacy Policy, as well as all other applicable terms, conditions, limitations and requirements on the Wine.com website, all of which (as changed over time) are incorporated into these Terms. If you participate in the Buy & Store Program, you accept these terms, conditions, limitations, and requirements. Please read these Terms carefully.

Program Overview

The Buy & Store Program allows customers to consolidate wine purchases into a single shipment. At checkout, customers may choose to ship an order immediately ("Ship Now") or hold it for a future scheduled shipment ("Buy & Store"). Orders not affirmatively marked Ship Now will be enrolled in Buy & Store automatically.

Futures purchases are not eligible for the Buy & Store Program and may not be added to a Buy & Store Order.

Buy & Store shipments are scheduled twice annually, in May and October. All Buy & Store Orders will ship on the next available shipment date.

Buy & Store Orders are packed in 12-bottle boxes. As customers add wines to their order, boxes are filled sequentially. Once a box is full, additional purchases begin filling the next box. The number of boxes a customer may accumulate is subject to applicable state regulations governing the shipment of wine to that customer's destination. Customers may add eligible purchases to an open order until the first of the month in which each shipment is scheduled. Purchases that require delivery to the Company's fulfillment facility must arrive in Buy & Store storage by that date in order to be included in the applicable shipment. Wines that arrive after the cutoff, regardless of purchase date, will be included in the next scheduled shipment thereafter.

Please note that for orders placed during the initial launch period of the Buy & Store Program, setup of bottle storage may take up to 60 days from the date of purchase. During this period, wine remains in the Company's custody and will be transferred into active Buy & Store storage once setup is complete.

Ownership and Shipping

Title to and ownership of all wine purchased through the Buy & Store Program passes to the customer at the Company's fulfillment facility upon processing. Sales tax is calculated based on that facility's location. By arranging shipment on the customer's behalf, the Company is acting as a service to the customer. The customer represents that they are in compliance with all applicable local and state laws regarding the purchase, transportation, and receipt of wine, that they are legally entitled to take possession of the quantities ordered, and that they are 21 years of age or older.

All Buy & Store Orders ship to a single destination at the Company's standard shipping rates. Shipping charges are assessed at the time of shipment. Customers may update their shipping destination before the order cutoff date. Updated destinations must be serviceable by the fulfillment facility processing the order, and address change requests are subject to review and approval by the Company to ensure continued compliance with applicable law and shipping eligibility requirements.

Customers who are active members of the Stewardship program at the time of shipment receive Buy & Store shipments at no additional charge, subject to the Program's terms.

Orders shipping to Alaska or Hawaii are subject to an additional carrier surcharge, which will be disclosed at the time of shipment.

If a requested destination is ineligible due to applicable law, licensing restrictions, or carrier limitations, the customer must designate an alternative eligible destination or cancel the order in accordance with these Terms.

If wine is damaged or destroyed while in the Company's custody, the Company will replace it with the same item if available. If a replacement is unavailable, the customer will receive a refund equal to the original purchase price.

Shipment Timing

Scheduled shipment dates are estimates only. The Company may delay any shipment due to weather, carrier restrictions, regulatory requirements, or other circumstances that could reasonably affect the quality, legality, or safe delivery of the wine. The Company is not liable for delays caused by circumstances outside its reasonable control.

Early Shipment

Customers may request early shipment of their Buy & Store Order prior to the next scheduled shipment date. Early shipment requests apply to the entire order and individual bottles may not be selected for early shipment separately. Approval is at the Company's discretion and subject to applicable law, weather, and carrier availability. Shipping charges will be assessed at the time of shipment.

Cancellations and Refunds

Customers may cancel an order within one (1) hour of purchase for a full refund. After one hour, the order is processed and wines are moved into Buy & Store storage.

After the one-hour period, customers wishing to cancel must do so in full, as individual bottles within a Buy & Store Order may not be cancelled separately. Entire Buy & Store Orders may be cancelled at any time before shipment. Approved cancellations will be refunded less a 10% administrative fee applied to the purchase price of all wines in the order. This fee reflects the costs of processing, storage, and cancellation administration.

Regulatory Compliance

The customer is responsible for maintaining an eligible shipping destination and complying with all applicable laws governing the receipt of alcoholic beverages.

If the Company is unable to lawfully fulfill a shipment, it may require the customer to provide an alternative eligible destination. If no eligible destination is provided within a reasonable time, the Company may cancel the order and refund all amounts paid for unshipped wine.

Customer Contact and Undeliverable Orders

Customers are responsible for maintaining current contact and shipping information.

If the Company is unable to reach a customer after reasonable efforts, it will attempt delivery to the destination on file. If delivery is unsuccessful and the order is returned to the Company, the customer will be notified. If the customer does not arrange an alternative eligible shipping destination within one (1) year of the original shipment date, the wine will be deemed abandoned and the Company may dispose of it at its discretion. No refund will be issued for abandoned orders.

Program Modifications

The Company may modify, suspend, or terminate the Buy & Store Program at any time. Any such action will not affect ownership of wine already purchased. The Company will make commercially reasonable efforts to notify affected customers of available options for shipment, refund, or other disposition of wine held in storage.

Terms – Changes, Termination and Liability

Agreement Changes

Wine.com may in its discretion change and update these Terms or any aspect of the Buy & Store Program without prior notice to you. If any change is found invalid, void, or for any reason unenforceable, that change is severable and does not affect the validity and enforceability of any remaining changes or conditions. YOUR CONTINUED PARTICIPATION IN THE BUY & STORE PROGRAM AFTER WINE.COM CHANGES THESE TERMS CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. IF YOU DO NOT AGREE TO ANY CHANGES, YOU MAY CANCEL YOUR PARTICIPATION IN ACCORDANCE WITH THESE TERMS.

Limitation of Liability

IN ADDITION TO OTHER LIMITATIONS AND EXCLUSIONS IN WINE.COM'S TERMS OF SERVICE, IN NO EVENT WILL WINE.COM OR ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, ARISING OUT OF OR RELATED TO THE BUY & STORE PROGRAM. WINE.COM'S TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE TOTAL VALUE OF THE LAST BUY & STORE ORDER SHIPPED TO YOU. THESE EXCLUSIONS AND LIMITATIONS OF LIABILITY WILL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. CERTAIN STATE LAWS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

The Buy & Store Program Terms and Conditions were updated July 2, 2026.