05. WEATHER HOLDS
- Why is my order on hold and what is the cost to ship now?
SHIPPING - rates, options, areas, weather
Weather conditions (whether it is extreme heat or freezing temperatures) across the US certainly create challenges for shipping wine. When temperatures while in transit could adversely affect your wine order, Wine.com will suggest several weather safe options for you. These options are presented in the final stage of the shopping cart before you place your order.
Primarily, in extreme cold or heat, we recommend the following options:
Choose Next Day Air and a business address for fast delivery and ensured signature.
Shipping Next day Air will reduce the time in transit. Select this shipping option and also use the shipping calendar to select a date when someone will be there to sign for the package on the first attempt. Business addresses are also a good option in these cases since there is someone there to sign for deliveries. Next Day Air does have an increased cost, but this is the best way to get it there quickly and on a pre-planned date.
Choose a future delivery date for a time with usually mild temperatures.
Our calendar will allow you to choose a date up to six months from now. In these cases, wine.com will store your wine in our temperature controlled warehouse and will ship it to arrive on the future date you select. Although none of us can control the weather, a guess at a good future date may the option you want to go.
Choose the Hold Until Safe and we will ship it once weather conditions are suitable
In this case, we will watch the weather closely and will remove the hold and ship your order as soon as conditions permit. The release dates will vary, and because there is no specified date for delivery, the warehouses will ship it as weather permits. If the Hold Until Safe option is released and your order is shipped, you will receive a shipping notice with the tracking number link.