01. Wine Club - What are the differences, details and benefits of your wine clubs?

Whether for your personal enjoyment or to give as a gift, our Wine Clubs are fun, educational and convenient for wine lovers of all types!  Our Wine Clubs are designed to provide an easy way to explore the world of wine, make new discoveries, expand your wine knowledge and really find wines that you love! Our Wine Club wines are not private label wines that you won't be able to find again, and come from real wineries, from the highly-acclaimed to the up-and-coming.  Our goal is to send you wines you'll want to order again!

Wine.com Wine Clubs offer members 2 bottles of wine each month, delivered to their door.  Wines are selected by our experienced and highly knowledgeable staff, and are sent with region and winery information, tasting notes and suggested food pairings. Plus, members will receive exclusive discounts when they re-order wines from their Club!

The Discovery Tour Wine Club features fresh and interesting selections that are meant for everyday enjoyment.  A different region is featured each month, allowing members to explore a wide range of delicious options.

The Wines of the World Wine Club features premium wines from acclaimed wineries around the world.  It is designed for the wine drinker who is looking to explore new regions and tastes at the next level of quality.

The 90 Point Rated Wine Club offers ultra-premium, age-worthy red wines rated 90 points or higher by the world’s most renowned wine critics.  Members will be treated to the very best, with two red wines to enjoy now or cellar.

All Wine Clubs include:
• Two premium wines selected by our wine experts
• Convenient delivery to your home or office
• Detailed tasting notes on each wine with pairing suggestions
• 15% discount on re-orders of Club wines (while supplies last)
• Monthly subscription to a members-only email newsletter with wine tips, special offers and seasonal recipes

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02. Wine Club - What are the prices on Ongoing vs. Prepaid clubs?

Ongoing Wine Club Memberships
Price does not include the cost of shipping and handling, which is added to each month's shipment.  The shipping and handling rate is reflected in the shopping cart in the initial order and as a line item on all subsequent orders.  Pricing for each shipment is shown in an Order Confirmation email before each shipment.  These clubs do not have a predetermined end date. We will continue to ship every month unless we are told to do otherwise. 

Prepaid Wine Club Memberships
Price includes the cost of shipping and handling in the one-time initial payment.  These clubs ship two bottles every month for the predetermined period of time. Prepaid Clubs make a great gift!

03. Wine Club - How do I give a wine club gift subscription?

Select a 3, 6 or 12 month Prepaid club for your special gift recipient! 
Our Prepaid Wine Club memberships were created for convenient gift giving, with 3, 6, and 12 month memberships. Gift recipients receive all member benefits for the length of their membership.

Place your order planning for the FIRST DELIVERY to arrive within 5 business days! 
Please note that all Wine Club initial orders, including a welcome packet with Wine Club details, are shipped within 5 business days of the order being placed.  We are unable to delay the first shipment or specify delivery dates for Club shipments.

Your gift recipient will receive an email on the date you place their order!
If you include your gift recipient's email address along with their shipping address when placing the order, they will receive your gift message and notice that a delivery is coming.  This notification email is sent right after your order is placed online. Providing a recipient’s email address also ensures their access to all member benefits and future shipping notices. 

Don't want to spoil the surprise? Before ordering, go to the Club Detail page and link to the customized Word template to personalize and print a special gift note!
To manage a surprise gift and also ensure the wine club is set up ideally for your recipient, you might consider giving your recipient an advanced note on that special day and set up the details afterwards.  We have a link on each Wine Club detail page that provides a nice template, customized to each club.  You can click on the link to open the Word document and add any information you want to print a customized gift card.  This way you can give them the card on that special date and then confirm your recipient's preferred delivery and email address before you place the order.  

04. Wine Club - When are wine club orders shipped each month?

FIRST SHIPMENT is sent within 5 business days from the date you place the order!
The first shipment of a new membership is automatically sent within 5 business days of the date the order is placed.  This can't be adjusted or held for a later delivery. 

Wine Clubs are shipped the middle two weeks each month - 
After the inital shipment (which always ships within 5 business days after the order is placed), the regular monthly shipments will occur during the middle two weeks of each month, and no later than the 25th.  These shipments can't be scheduled on specific dates each month.

NOVEMBER and DECEMBER are shipped earlier in the month than normal!
To avoid potential holiday delivery delays, and to make sure you have your selections for the holiday, the November and December shipments are sent earlier in the month than the normal schedule.

EXTREME HOT OR COLD WEATHER can create delays in Club shipments -
During extreme weather conditions, we will delay Club shipments until the weather is suitable to ship using standard shipping.

05. Wine Club - Can I use Steward-Ship to receive free shipping for my wine club?

WINE CLUBS ARE EXCLUDED from the Steward-Ship Program
If you are a member of the Steward-Ship Program, the shipping discount will apply to orders you place online under your Wine.com account.  This program is not extended to the monthly Wine Club shipments. The Steward-Ship program is still a great deal if you place a lot of orders online, but the discount will not apply to these monthly shipments. 

06. Wine Club - How do I make changes to a Wine Club subscription?

Please give us a call with any questions or for assistance in making any changes to your existing Wine Club.  We are happy to assist with address changes, skip requests, credit card updates or cancellations.  When you contact us, you will need a recent order number or the exact name on the shipping label to help us find your Wine Club subscription.

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